What the grades actually mean.
Like-new condition
Minimal to no visible wear. Clean chassis, strong screen, healthy battery. The closest you'll get to new without paying new prices.
Light, honest wear
Minor cosmetic marks from normal use, like faint scuffs or light keyboard shine. Fully functional and tested. Great value for everyday work.
Well-used, fully working
More visible wear and the odd blemish, priced accordingly. Still diagnostic-tested and warranty-backed, ideal for tight budgets and bulk fleets.
Every listing states its grade up front. If you're buying in volume and need a consistent grade across the batch, just tell us — we'll match it.
The checklist every unit passes.
Full Diagnostic
CPU, RAM and storage health checked, and the OS brought up clean. No shortcuts — the scan runs to completion.
Battery & Charging
Battery health measured and the charger confirmed, so the quoted condition is the real one you'll get.
Screen & Keyboard
Display inspected for dead pixels and backlight issues; every key and the trackpad tested one by one.
Ports & Wireless
USB, HDMI/display out, audio, Wi-Fi and Bluetooth all verified before the unit is listed.
Backed after you buy, not just before.
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Every unit carries a warranty — the exact period is confirmed in writing at the time of purchase.
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Covers hardware faults under normal use — not accidental damage, liquid damage or tampering.
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One clear point of contact for any claim: bring the unit (or ship it, for bulk orders) and we'll assess it quickly.
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Faults we can't repair are replaced or refunded within the warranty terms agreed at purchase.
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Bulk and corporate orders can be covered under a single agreed warranty arrangement.
Want the full terms before you buy? Message us and we'll walk you through exactly what's covered for the unit or batch you're considering.